Terms and condition
Shopping for someone else but not sure what to give them? Give them the gift of choice with a Xsecret gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
Yes, the seller name displayed is G.S Marketing, and we
even change the phone number to prevent nosy co-workers or family members from
looking up what you have bought. Additionally, we use black plastic, plastic
wrap, and bubble wrap to further ensure that the contents of the package are
not visible. That's why we are here - to strive to protect your privacy and
keep your purchases confidential."
Free Shipping for order above RM50.
For orders below RM50, RM5.9 shipping will be charged at checkout.
International rates vary—find out at checkout
For ready stock item, it will take 1-3 working days to arrive to your doorstep.
For pre-order item, might take up to 7-9 days .
*Subject to courier
For brands like Lovense, Womanizer , Lelo we do provide up to 365 days of warranty after the date of purchase.
For other brand's product is up to 180 days after the date of purchase.
To claim the warranty, please reach out to one of our
customer representatives using the WhatsApp logo located at the bottom right
corner of the page, or send us an email. Our representatives will then guide
you through the necessary steps
Inside your xsecret.my account, click on "Order History" in the top right corner to review all your favourite items!
As soon as your order has shipped, we'll notify you by email providing you with the tracking information for your package!We ship via J&T and Poslaju by default. please track using : https://www.tracking.my/
Should the need arise to cancel an order after you've placed it, we will do our best to accommodate your request. Please be aware that order cancellation is a time-sensitive action, so please do get in touch with our team as soon as possible.
Please do reach out to our number or email for further details.
Phone number: +60106673980