• Our Shipping Policy

We offer shipping to Malaysia and worldwide. For the friends from  other countries who cant find the shipping rate on the list, please do contact us for shipping rate!



  • Postage Fees & Normal Charges

West Malaysia:

RM5.9 for order below RM100

Free Shipping for order above RM100


East Malaysia:

RM15 For 0KG to 1KG 

RM 20.00 For 1.1kg–2kg 

RM 25.00 2.1kg–3kg
RM 40.00 3kg–5kg        
RM 50.00  5.1kg–25kg      


Your parcels are delivered using the following courier services DHL/ Poslaju

All addresses are unable to make any adjustment once already in processing.


  • Same Day Delivery


Lalamove - Same-day Delivery

  1. Same-day delivery fee to KL / Selangor area: RM30 (might be higher depending on specific factors).

  2. Delivery time: The delivery will be made on the same day before 4-5 PM once payment is completed.

  3. Fee Waiver: If the total order amount is greater than RM800, Lalamove will waive the delivery fee.

  4. Availability Confirmation: Before placing an order, please confirm the availability of the product with our staff. It's essential to ensure that the item you wish to deliver is in stock and ready for delivery to avoid any inconvenience.

For further details or to inquire about the availability of a product, kindly reach out to our staff directly



  • Delivery Time

We try our best to prepare your orders and send them out as soon as we can but orders can only be shipped during working days and hours. We hope our beloved customers might note that XSECRET does not represent courier companies, and as much as we hope for parcels to arrive on time, parcels can suffer delays beyond our control. However, please rest assured we're on your side and will help in any way we can.

Office Hours are from Monday to Friday, excluding Public Holidays.

  • During Promotion Periods

During peak periods, there may be some delay in shipping. Please bear with us as we could not fulfil the usual next day delivery promise due to large volume of orders, transaction and availability issues.