Brand : SVAKOM
Model : ELLA
Released Date : 2022 End of May
Material : Silicone ,ABS
Waterproof : Fully waterproof ( Can Sink inside Tub)
Size : 85*32MM
Weight : 60G
Usage of battery : 2 hours non-stop
Charging Period : 1 hour
With App in English
Yes, with seller name shown : G.S marketing, and we even change the phone number to prevent busybody co-worker or family to reverse lookup what you buying.
and even with black plastic, plastic wrap, bubble wrap.
That's why we are here.
Strive to protect your secret.
Free Shipping for order above RM50.
For orders below RM50, RM5.9 shipping will be charged at checkout.
International rates vary—find out at checkout
For ready stock item, it will take 1-3 working days to arrive to your doorstep.
For pre-order item, might take up to 7-9 days .
*Subject to courier
For brands like Lovense, Womanizer , Lelo we do provide up to 365 days of warranty after the date of purchase.
For other brand's product is up to 90 days after the date of purchase.
If you would like to make a return request, please provide your order number and the item(s) that you would like to claim warranty, and our team will reach out to you and ask for the necessary steps.
Inside your xsecret.my account, click on "Order History" in the top right corner to review all your favourite items!
As soon as your order has shipped, we'll notify you by email providing you with the tracking information for your package!We ship via J&T and Poslaju by default. please track using : https://www.tracking.my/
Should the need arise to cancel an order after you've placed it, we will do our best to accommodate your request. Please be aware that order cancellation is a time-sensitive action, so please do get in touch with our team as soon as possible.
Please do reach out to our number or email for further details.
Phone number: +60106673980